Privacy Policy

1. Introduction

Intellisar LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Intellisar platform, website, mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Services, including:

• Account Information: Name, email address, phone number, company name, job title, and password when you create an account
• Billing Information: Payment card details, billing address, and transaction history (processed securely through our payment processors)
• Business Data: Contact information, customer data, sales data, and other business information you input into the platform
• Communications: Information you provide when contacting customer support or responding to surveys
• User Content: Files, documents, images, and other content you upload to the Services

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Usage Data: Pages visited, features used, time spent on the platform, click patterns, and search queries
• Log Data: Server logs, error reports, and diagnostic data
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners and integration providers
• Social media platforms (if you choose to connect your accounts)
• Marketing and analytics providers
• Publicly available sources

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To operate, maintain, and improve our platform and features
• Account Management: To create and manage your account, process transactions, and provide customer support
• Communication: To send service-related notices, updates, security alerts, and administrative messages
• Marketing: To send promotional communications about products, services, and events (with your consent where required)
• Analytics: To analyze usage patterns, measure performance, and improve our Services
• Security: To detect, prevent, and address fraud, security breaches, and other harmful activities
• Legal Compliance: To comply with legal obligations, respond to legal requests, and protect our rights
• AI and Machine Learning: To train and improve our AI features and provide personalized insights (using aggregated or anonymized data where possible)

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics, customer support)
• Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets
• Legal Requirements: When required by law, subpoena, court order, or government request
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users and others
• With Your Consent: When you have given us explicit permission to share your information
• Aggregated Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you

We do not sell your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes or legitimate business interests.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@intellisartech.com. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our Services. These include:

• Essential Cookies: Required for the basic functionality of our Services
• Analytics Cookies: Help us understand how users interact with our Services
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.

10. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information

To exercise these rights, please contact us at support@intellisartech.com or call our toll-free number.

13. Florida Privacy Rights

As a Florida company, we comply with applicable Florida privacy laws. Florida residents may have specific rights regarding their personal information, including rights under the Florida Digital Bill of Rights when applicable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Intellisar LLC
Privacy Officer
Email: support@intellisartech.com
Website: intellisar.ai

For complaints or concerns about how we handle your personal information, you may also have the right to lodge a complaint with your local data protection authority.